Billing & Plans
Zyphr offers five plans, from a free tier for getting started to Enterprise for large-scale deployments. Billing is managed from Account Settings → Billing and the Pricing page in the Dashboard. Payments are processed by PayPal.
Plans Overview
| Free | Starter | Pro | Scale | Enterprise | |
|---|---|---|---|---|---|
| Price (monthly) | $0 | $29 | $99 | $249 | Custom |
| Price (annual) | $0 | $290 | $990 | $2,490 | Custom |
| Emails / month | 1,000 | 25,000 | 100,000 | 500,000 | Custom |
| Push / month | 1,000 | 25,000 | 100,000 | 500,000 | Custom |
| SMS / month | 5,000 | 50,000 | 250,000 | 1,000,000 | Custom |
| In-app / month | 5,000 | 50,000 | 250,000 | 1,000,000 | Custom |
| Auth MAU | 1,000 | 10,000 | 25,000 | 100,000 | Custom |
| Domains | 1 | 5 | 20 | Unlimited | Custom |
| API keys | 2 | 10 | 50 | Unlimited | Custom |
| Workflows | 3 | 10 | 50 | 200 | Custom |
| Topics | 5 | 10 | 50 | 500 | Custom |
| Webhooks | 2 | 10 | 50 | Unlimited | Custom |
| Team members | 1 | 5 | 20 | Unlimited | Custom |
| Message retention | 7 days | 14 days | 30 days | 90 days | Custom |
| Support | Community | Priority | Dedicated | Custom |
Annual billing gives you two months free: you pay for 10 months and get 12. The Pricing page has the full feature comparison.
Before You Subscribe: Billing Address
A billing address is required before you can start a paid plan. It determines which sales tax or VAT applies to your invoice. Add it under Account Settings → Billing → Billing Address.
If you choose a plan without one, the Dashboard asks you to add it first.
Subscribing
- Open the Pricing page in the Dashboard and choose a plan and billing interval.
- A PayPal checkout opens. Approve the subscription with your PayPal account or a card.
- Your plan activates as soon as PayPal confirms the first payment. The Dashboard updates within a few seconds.
Only account owners and admins can start, change, or cancel a subscription.
Changing Plans
Upgrading
An upgrade takes effect immediately:
- You approve the new plan at PayPal and are charged its full price.
- Zyphr refunds the unused time on your current plan to your original payment method.
- Before you confirm, the Dashboard shows the amount charged now and the amount refunded.
Downgrading
A downgrade takes effect at the end of your current billing period. You keep the plan you've paid for until then, and nothing is charged now.
Switching Monthly ↔ Annual
Choose the same plan with the other billing interval on the Pricing page. PayPal revises your existing subscription, and the new price applies from your next billing date. When the new price per charge is higher (monthly → annual), PayPal asks you to approve it first.
Cancelling
Choose the Free plan on the Pricing page and confirm. Your subscription stays active until the end of the current billing period, and then the account moves to the Free plan.
Payment Method
Your payment method is held by PayPal, not by Zyphr, and card details never reach Zyphr's systems. To change the card or account PayPal charges, use Manage in PayPal under Account Settings → Billing. It opens your PayPal account in a new tab.
Billing History
Account Settings → Billing lists your recent payments and refunds, with amount, status and date.
Plan Limits
Each plan includes a defined volume for every metric. Zyphr does not charge overage fees: you are notified as you approach your plan's limits, and usage beyond them may be rate limited or restricted until the next billing period or until you upgrade. See Usage & Analytics to monitor your usage and set up alerts.
Enterprise
For custom volumes, dedicated infrastructure, SLAs or invoiced billing, contact sales.
Next Steps
- Usage & Analytics - Monitor your usage and set up alerts
- Account Settings - Configure account-level settings
- Rate Limiting - Understand API rate limits by plan