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Account Settings

Manage your account configuration, team, and billing from the Account Settings page. Access it by clicking the gear icon or navigating to Settings in the sidebar.

Account Settings​

General Tab​

The General tab lets you configure your account identity:

  • Account Name — Your organization's display name, shown in the account switcher and team invitations
  • Account Slug — Your URL-friendly identifier (read-only, set during account creation)
  • Account Avatar — Choose from 24 built-in icons or set a custom image URL. The avatar appears in the account switcher dropdown.

Closing your account​

The account owner can close the account at the bottom of the General tab, under Close account. Type the account's exact name to confirm.

When you close an account:

  • Your subscription is cancelled first. If we can't confirm the cancellation with PayPal, your account stays open, nothing is deleted, and you'll see a message saying so. Try again in a few minutes, or contact support.
  • There is no refund for the rest of the current billing period.
  • Everyone on the account is signed out, and its API keys stop working.
  • Sending stops, including scheduled messages, digests and workflows. Webhooks and inbound email and SMS processing stop too.
  • All of the account's data is permanently deleted within 90 days. Closing can't be undone.

We keep a small set of records after deletion, where the law requires it: billing, payment and VAT records (tax and accounting), fraud and chargeback records, records of unsubscribes (so people who opted out stay opted out), Data Processing Agreement acceptances, and abuse records. See the Privacy Policy.

To have your data deleted sooner than 90 days, for example under the GDPR right to erasure, contact support after closing the account.

Team Tab​

The Team tab is your central hub for managing who has access to your account:

  • Active Members — View all team members with their account role, join date, and last login
  • Invite Member — Send invitations to new team members with a specific account role
  • Pending Invitations — View outstanding invitations, resend, or revoke them
  • Change Roles — Promote or demote members (Owner, Admin, Billing Admin, Member)
  • Remove Members — Revoke a member's access to the entire account

See Team Management for a detailed guide on roles and access control.

Billing Tab​

The Billing tab manages your subscription and payment information:

  • Current Plan — View your active plan and included limits
  • Billing Address — Required before starting a paid plan; it determines which sales tax or VAT applies
  • Payment Method — Held by PayPal; Manage in PayPal opens your PayPal account to change it
  • Billing History — Your recent payments and refunds
  • View Plans — Upgrade or downgrade on the Pricing page, with a preview of what is charged or refunded

See Billing & Plans for detailed information on plans and pricing.

Project Settings​

Each project has its own settings page, accessible from the gear icon in the sidebar when viewing that project.

General Tab​

  • Project Name — The display name for this project
  • Project Description — An optional description to help team members understand the project's purpose
  • Project Avatar — Choose from built-in icons or set a custom image URL
  • Danger Zone — Delete the project (cannot delete the default project)

Tracking Tab​

Configure email engagement tracking for this project:

  • Track Opens — Toggle invisible tracking pixel insertion for emails sent from this project
  • Track Clicks — Toggle link rewriting to track click-through rates

These settings apply to all emails sent from this project. They can be overridden per-message via the API.

Members Tab​

Control who has access to this specific project:

  • Project Members — View all members assigned to this project with their project role
  • Add Member — Assign an existing account member to this project with a role (Admin, Developer, or Viewer)
  • Change Project Role — Update a member's role within this project
  • Remove from Project — Revoke a member's access to this project without removing them from the account
note

Account Owners and Admins automatically have Admin access to all projects and do not appear in the project members list — they always have full access.

API Reference​

Account Management​

MethodEndpointDescription
GET/v1/accounts/meGet current account
DELETE/v1/accounts/meClose the current account (owner only). Body: { "confirm": "<exact account name>" }. Returns 409 closure_blocked if the subscription couldn't be confirmed cancelled; nothing is closed in that case.
PATCH/v1/accounts/:idUpdate account settings
GET/v1/accounts/:id/membersList account members
POST/v1/accounts/:id/members/inviteInvite a member
PATCH/v1/accounts/:id/members/:userIdUpdate member role
DELETE/v1/accounts/:id/members/:userIdRemove a member
GET/v1/accounts/:id/invitationsList pending invitations

Project Management​

MethodEndpointDescription
GET/v1/projectsList projects
POST/v1/projectsCreate a project
PATCH/v1/projects/:idUpdate project settings
DELETE/v1/projects/:idDelete a project
GET/v1/projects/:id/membersList project members
POST/v1/projects/:id/membersAdd a project member
PATCH/v1/projects/:id/members/:userIdUpdate project member role
DELETE/v1/projects/:id/members/:userIdRemove a project member

Next Steps​